Return Policy
Online Orders
In the unlikely event that you are not happy with your goods, please email us within seven (7) working days at [email protected] with item(s) you would like to return, and reason for return.
Upon receipt of a confirmation email from us, please pack the merchandise with original tags, receipt, and free of any condition that would prevent it from being sold. Please return merchandise to:
Ledbelly
1714 31st Street
Galveston, TX 77550
Once the goods are returned to us in the original and unused condition we will process a refund. Shipping and handling charges are non-refundable; you are responsible for all return shipping charges. Ledbelly will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. Items unfit for return will be sent back to you with an explanation as to why they were un-refundable.
When your return is received, we will credit the same credit card account with which the original purchase was made. We will process your return immediately; the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company.
Upon receipt of a confirmation email from us, please pack the merchandise with original tags, receipt, and free of any condition that would prevent it from being sold. Please return merchandise to:
Ledbelly
1714 31st Street
Galveston, TX 77550
Once the goods are returned to us in the original and unused condition we will process a refund. Shipping and handling charges are non-refundable; you are responsible for all return shipping charges. Ledbelly will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. Items unfit for return will be sent back to you with an explanation as to why they were un-refundable.
When your return is received, we will credit the same credit card account with which the original purchase was made. We will process your return immediately; the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company.
Exchange Policy
For online orders, you are welcome to exchange within twenty (20) days of your purchase. Merchandise must have original tags, accompanied with receipt and free of any condition that would prevent it from being sold.
If you wish to make an online exchange, we ask that you return the original item for a refund and purchase the desired item through the website as a separate transaction.
If you wish to make an online exchange, we ask that you return the original item for a refund and purchase the desired item through the website as a separate transaction.
Sales Tax
Sales tax is calculated based on state.
Shipping Charges
- FREE shipping in the US
Shipping to Canada, Alaska, Hawaii, and outside of the US as follows:
We do not ship to multiple addresses per order. Orders received on weekend days, holidays, and after 12:00 noon central time will be processed and shipped the following business day. All orders are processed and shipped from Galveston, TX. Shipping and handling is non-refundable.
Domestic:
Your order should take from two to five days once shipped depending on your location. You can follow your package with the tracking information given with your shipping confirmation.
International:
Your package should arrive one to three weeks after we ship it. Please be patient! We are no longer able to track an order once it makes it past customs. You should receive a custom's number via email when you are notified that your package has been shipped. Use this number to assist you on tracking down your package once it has been sent.
Items sold on the Square Market are only available within the 50 United States, Canada, and Japan. Square currently does not support credit card processing in US territories such as Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and Northern Mariana Islands.
LOST PACKAGES:
Ledbelly is not responsible for any lost or stolen packages once it has been shipped from our facility. Orders are sent to the exact address given to us for shipping. We are not responsible for the cost of lost or returned packages due to a wrong address.
- $8+ for small items such as jewelry
- $20+ for larger items such as purses, hats, clothing, etc.
We do not ship to multiple addresses per order. Orders received on weekend days, holidays, and after 12:00 noon central time will be processed and shipped the following business day. All orders are processed and shipped from Galveston, TX. Shipping and handling is non-refundable.
Domestic:
Your order should take from two to five days once shipped depending on your location. You can follow your package with the tracking information given with your shipping confirmation.
International:
Your package should arrive one to three weeks after we ship it. Please be patient! We are no longer able to track an order once it makes it past customs. You should receive a custom's number via email when you are notified that your package has been shipped. Use this number to assist you on tracking down your package once it has been sent.
Items sold on the Square Market are only available within the 50 United States, Canada, and Japan. Square currently does not support credit card processing in US territories such as Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and Northern Mariana Islands.
LOST PACKAGES:
Ledbelly is not responsible for any lost or stolen packages once it has been shipped from our facility. Orders are sent to the exact address given to us for shipping. We are not responsible for the cost of lost or returned packages due to a wrong address.